Senior Key Account Manager

Who is World of Tents?

World of Tents, located in Ronse, has a passion for developing and producing tents and sheltering for an international client base. Thanks to years of presence and expertise, WOT reaches various target markets through its established brands (Alpino, Alpinter & Autentic).

Alpinter provides solutions for global disaster relief for over 30 years whilst Alpino supports scouting and youth organisations as well as campers/travelers with top quality tents. The latest brand creation, Autentic is active within the growing glamping and lifestyle market. Craftsmanship, passion for the product and customer focus are central driving factors throughout the entire organisation of World of Tents.

Within the context of our future expansion, World of Tents is currently looking for a competent SENIOR KEY ACCOUNT MANAGER for their ALPINTER team (m/f/x):

Your Position

  • Within the dynamic Alpinter organization you will be the main day to day liaison with existing key customers.
  • The senior key account manager will be a motivated team player who provides commercial and operational support to main customers during the entire proposals and ordering process while overseeing the overall customer support activities by the commercial and operational team.
  • In your work you cooperate closely with major customers to build & maintain excellent relation-ships and coordinate that Alpinter customers are receiving excellent service from the entire team.
  • Thanks to these relationships combined with your know-how and analytical sense you can detect the customer’s needs and convert these into tailormade solutions resulting in high customer satisfaction and positive results for the company.
  • Within the Alpinter product and services portfolio, you will apply best international practices in order to optimally support the customers and to improve business results.
  • As the key focal point for our customers, all commercial, operational and logistical aspects of offers and orders are managed through a turnkey approach, meaning that the key account manager follows these up from A-Z.
  • You will be joining a team of skilled and experienced colleagues, with a substantial degree of own responsibility.

Your Profile

  • You have obtained a Bachelor’s or a Master’s degree and a first work experience of at least 5 years in an international operational or logistical environment. A background of working with institutional clients or clients in the public sector is a plus.
  • You are a results-driven team player who relies on thorough analysis before acting combined with a pro-active hands-on mentality. Real customer focus, team-management skills and organizational oversight are cornerstones for this profile.
  • The ideal candidate has experience in price negotiations and understands the functionalities of commercial targets, budgets and profitability of the projects managed.
  • You are willing to travel abroad for customer’s visits, attendance of events/conventions and other project related travels on a regular basis.
  • Communication with your customers and Alpinter colleagues is paramount to be successful and therefore language skills and open mindedness are very important elements:
    As a minimum we expect you to be fluent in English, French or Dutch and that you are able to express yourself in any professional context, spoken or in writing. Any additional language skill is an additional benefit.

Offer

We offer a position with large growth potential within a dynamic company offering a professional, result-driven and positive atmosphere.

Alpinter is an international, multicultural mid-sized organization where your entrepreneurship and “let’s get the job done” mentality will be embraced and supported.

Contact

Are you interested in this vacancy? Please contact us at jobs@worldoftents.group

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